... thank you very much. One of our tennants is getting a bid from his boss on the torch down asphalt roofing. Your prompt attention to our problem has earned you and your company our thanks. I will let you know when my husband has made up his mind which way to go. I also wrote our local ACE and told them that your company was great in helping us out.

Ken & Lynn Simon

Thanks for the super service

Richard Jones
Nixa R-II School District Maintenance Department

You really go "above and beyond", don't you! I hope your employer realizes how valuable you are. I appreciate the offer of a pass to the Builders' Show, and have forwarded the information to my superiors in case someone might be going. (Alberta to Florida is quite a distance for me.)

Have an awesome day.
Marion Kraaikamp

Dama,

Thanks. The product arrived today. Please extend my thanks to Jeff as well, for his help with application questions. Happy Holidays.

Dianne Hansen

Hello Dama

Thank you for your time and quick response.
Please thank Jeff for his help as well.
We've added you to our vendor file and will send our business your way whenever possible!

Regards
Charles Meyer
B32 Productions
Seattle, WA

Hey Jeff,

Dale here in NJ. Well, I finished applying 3 heavy coats of Maximum Stretch and it rained pretty hard here yesterday and all is as it should be! I truly appreciate all of your input and excellent customer service. I'm not used to actually being helped anymore! Anywho, we'll order some more stuff for I want to have some on hand. I'll send you PIX of the finished product once it quits raining. I also am sending a letter to Dr. Ames regarding his ever-ready and user friendly staff.

Take care and thanks again,
Dale Burleyson

Dr. William Ames,

Last August I discovered your products on the internet and inquired accordingly. Your man Jeff responded right away and we soon had many, many conversations reguarding our particular flat roof and it's problems. I sent him many photographs and his opinion on how to handle the job was key to our successful repair. He was a tremendous help and always got back to me ASAP. I have not experienced such friendly and reliable customer support ever before. I'm glad to know there are still folks out there who practice this seemingly lost art.

As far as the products go, I'm a true believer. We had the wettest summer on record in NJ and a fair bit of snow & ice over the winter & our problem has been remedied.

So kudos to Jeff, he is difinitely a valuable part of your team. Many Thanks.

Sincerely
Dale Burleyson

Thanks again Jeff for your courteous and detailed response.
I will carefully consider your recommendations.

Ed

Thank you, Dama. It was a pleasure talking with you, too. I've had a very good experience dealing with your company and would recommend Ames to any of my friends who need any type of product your company makes. Thanks, again, for sending the boxes.

Peace,
Brian Duggan

Hello Dama

Thank you for your time and quick response.
Please thank Jeff for his help as well.
We've added you to our vendor file and will send our business your way whenever possible!

Regards
Charles Meyer
B32 Productions
Seattle, WA

I have a small flat roof portico over the front entrance to my home. The roll roofing failed and I was in need of some advice and product information on how to make repairs. I checked the internet for information on flat roofs and the Ames site came up first. I reviewed the site and helpful information contained therein and decided to call your telephone number.

I did not get his last name, but I spoke to Jeff. He was very knowledgeable about my problem and how to repair my roof. I was so impressed with Jeff that I was confident your product was the answer to my problem. Normally I might have thought about my purchase, but because of Jeff, I immediately placed an order. Jeff is an asset to your organization and I hope your product is as good as Jeff.

Jerry Berman
Guilford, CT

You guys are great!!
Thanks a million!!
Dwain A. Skinner

Thank you so much! It was truly a pleasure working with you. Everyone I spoke with was so pleasant and helpful and had my best interest @ heart. I speak with a lot of vendors over the phone and I really appreciate all you helped me with. I hope everyone up there has a fantastic day!

"What lies behind us and what lies before us are tiny matters, Compared to what lies within us."
-Ralph Waldo Emerson-

Ciao
Charles Vaught

Jeff-
Our order arrived today, and although we've yet to open up the boxes, it appears to be exactly what we specified. . .

. . . Again, Jeff, I'd like to thank you for your personal touch (and Dama's). As a small business owner, I realize we're not your largest client, but you wouldn't know it. We live in the country, and are surrounded by other estates, gentlemen's farms, farmsteads and industrial buildings. We'll be sure and talk your products up every chance we get.

Thanks again,
Jonathan Aubrey

Jeff

Thank you so much for your help, we aren't starting just yet, I I am wanting to make sure we do it the right way. I sent several emails to people but I wanted to tell you you were the only one who really wanted to help and I Thank You for that! It seems as though Good customer service has went by the way side. Please, if you have a Supervisor let them know how much I appreciated your customer service.

Alice Moreland

Hey Jeff, thanks so much for the info on applying the Ames' Elasto-Barrier and Maximum-Stretch. You went the extra mile and I appreciate it. It sounds like it is well worth the try. Thanks again.

Sincerely,
Dorothy Mitchell

To Jeff in product services:

Thanks for taking the time to answer all our questions, and we really appreciated your sense of humor. My mom hates dealing with "stuffed shirts" so you really made her day.

Good luck to you & happy days!
Ella & Barb Cates

I wanted to send an email letting you know we enjoyed using your products and appreciated the excellent customer service that was provided as well.

We live in Southern California where the temperature gets extremely hot, this summer it was over 112 degrees. Our house does not have an attic so that sun just beat down on the house and our electricity bill, well let's just say we almost had to take out a loan to pay for it.

After applying the primer and then two coats of Snow Seal there has been a noticeable decrease in the temperature upstairs, not to mention a savings of $175.00 in the electricity bill.

At first we were a little nervous about doing the project ourselves but after talking to the staff we felt more confident and it turned out to be very easy and it looks great. We are really proud of the job we did.

Thanks again,
Diana Graves
Southern California

NEW! Online Order

Please ship as soon as possible. Love this product!

Thanks,
Jacob Groth
Purchased: Super Elasto-Barrier

Thank you Jeff, your products are the best.

Dennis Anderson

Pete,

Just wanted to say "great product". I put down three coats, and got tested pretty good with a couple real good showers (nothing like you guys have got up north this winter).

Again Thanks!
Rod Ivy
Merced, CA.