Sorry to have taken so long to get back to you with thanks and a progress report.
Given the current weather and economic considerations I think I have gotten to a status where we will get through the winter with no risk of leakage or further damage to the roof or to the interior of the house.
My wife ordered and received from your company enough Ames Super Primer for a two coat application. I cleaned and prepared the roof and applied the primer. I was initially a little worried about applying roofing materials of any kind myself.
Until this experience with your product I was convinced that I would be dealing with sticky, smelly, unmanageable, toxic and uncooperative goo. Wow .... was I surprised! Your primer applies easily and cleanly. It actually had what I considered to be a mild and rather pleasant smell. It pushed where I wanted it to go and didn't run to where I didn't want it. It was visible in its coverage so I could see what parts were done and it became almost clear when dry so I could recognize the underlying roof details. It remained slightly tacky for great adhesion of following coats. But, when dry, it still allowed me to step on it when necessary to reach all areas. It took a second coat beautifully and created an even better primer coating while using less "from the pail" material per square foot. Your estimate of coverage was good and even a little conservative.
When I completed the primer coats, my wife ordered and received from the warehouse of our local Ace Hardware store enough Super Elasto-Barrier for me to apply two coats of that.
Just as with the primer, I was shocked at how cleanly and easily it could be applied. It adhered beautifully and covered/sealed amazingly well.
I could still see the "alligator" texture of some areas of the old roof. But, even though Elasto-Barrier is not intended to be your surface filler, it actually did somewhat smooth the old texture and completely filled all of the actual cracks.
I finished applying the last of the two coats of Elasto-Barrier just minutes before darkness would have stopped my efforts on the last day of decent weather here. Since then we have had some very wet times and some rather cold times and now even a little measurable snow.
The roof is now impervious to all of that!
Cleanup was easy and actually pleasant as I put my hands into the warm soapy wash-up water. All tools I used still look like new after clean-up. There is no mess around the roof area or the yard area or the garage area.
I hope that the majority of professional roofers use your products.It would make for very satisfied customers and it surely must be better for the environment in general than the asphalt or catalyzed rubber alternatives. Your product is certainly easier to work with and easier to clean up than those other products are.
When the weather breaks next spring. I intend to apply two more coats of Elasto-Barrier and then finish with your Maximum Stretch. I am very relieved and thankful that with your help and your company's products we will safely get through the winter.
A secret I shouldn't really share with you is that, when we were threatened with some bad weather just as I had finished the primer coats, I actually considered the idea of going through the winter with just the primer. I'm pretty sure it would have been OK like that but, in the end, I am thankful for the weather break that eventually did let me apply the Elasto-Barrier.
Gene, let me again thank you for your personal attention and advice. You changed this whole project from the nightmare I had feared into a thoroughly successful and satisfying event.
Also, my local Ace Hardware in Wauconda Illinois was good in ordering the product and their warehouse and delivery system got the Elasto-Barrier to us promptly. The local store even loaded it in our vehicle for us.
Please forward all or any part of this commentary to your top management. You are also welcome to quote any of this or use me as a referenced satisfied customer.
(Funny aside - I think I mentioned that I fear heights. But, using your products in this project actually made me think that roofing might be a pretty good business to get into. Later. I came to my senses.)
Thanks again for your help.
Earl Harrington, Illinois
Products: Super Primer, Super Elasto-Barrier