Dale here in NJ. Well, I finished applying 3 heavy coats
of Maximum Stretch and it
rained pretty hard here yesterday and all is as it should
be! I truly appreciate all of your input and excellent customer
service. I'm not used to actually being helped anymore!
Anywho, we'll order some more stuff for I want to have some
on hand. I'll send you PIX of the finished product once
it quits raining. I also am sending a letter to Dr. Ames
regarding his ever-ready and user friendly staff.
Take care and thanks again,
Dr. William Ames,
Last August I discovered your products on the internet and inquired accordingly. Your man Jeff responded right away and we soon had many, many conversations reguarding our particular flat roof and it's problems. I sent him many photographs and his opinion on how to handle the job was key to our successful repair. He was a tremendous help and always got back to me ASAP. I have not experienced such friendly and reliable customer support ever before. I'm glad to know there are still folks out there who practice this seemingly lost art.
As far as the products go, I'm a true believer. We had the wettest summer on record in NJ and a fair bit of snow & ice over the winter & our problem has been remedied.
So kudos to Jeff, he is difinitely a valuable part of your team. Many Thanks.